This Privacy Policy outlines how POSTech (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects your personal information when you use our SaaS-based services and website accessible at https://postech.live. By accessing or using our services, you agree to the terms described herein. If you do not agree with this Privacy Policy, please discontinue using our services.

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

1.2 Definitions

  • Account: A unique account created for you to access our Service.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with a party, where “control” refers to ownership of at least 50% of voting securities.
  • Cookies: Small files placed on your device by a website to store browsing history and other data.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: Refers to our SaaS platform and website.
  • Service Provider: Any third party processing data on behalf of the Company.
  • Usage Data: Data collected automatically from your interaction with our Service.
  • Website: The official website of POSTech, https://postech.live.
  • You: The individual or entity accessing or using our Service.

2. Information We Collect

2.1 Personal Data

We may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Billing address and payment details
  • Other contact or account-related details

2.2 Usage Data

We collect data automatically, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on them
  • Device type and operating system
  • Diagnostic data for system errors

2.3 Tracking Technologies and Cookies

We use Cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. These include:

  • Session Cookies: Temporary and deleted after your session ends.
  • Persistent Cookies: Stored on your device until manually deleted.
  • Web Beacons: Small electronic files for site and email analytics.

You can control cookies through your browser settings; though disabling them may affect functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To Provide Services

  • Process your registration
  • Deliver SaaS-based software solutions
  • Provide customer support

3.2. To Improve Our Platform

  • Analyze user behavior
  • Enhance platform functionality and security
  • Develop new features

3.3. For Marketing and Communications

  • Send promotional emails (with your consent)
  • Notify you about updates, offers, and events

3.4. To Comply with Legal Obligations

  • Prevent fraud
  • Respond to legal requests or obligations

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information in the following situations:

4.1. With Service Providers

We may share data with third-party vendors who assist in:

  • Payment processing
  • Data analysis
  • Marketing efforts
  • Cloud storage and hosting

4.2. For Legal and Compliance Reasons

We may disclose your information:

  • To comply with legal obligations
  • To enforce our terms of service
  • To protect the rights, safety, or property of POSTech, our users, or others

4.3. In Business Transactions

If POSTech is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4.4 With Affiliates and Business Partners

We may share your data with affiliated entities and partners to enhance your service experience.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide the services you’ve requested.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

Usage data may be retained longer for analytical purposes or to strengthen security.

6. Data Security

We employ industry-standard measures to secure your personal information, including:

  • Data encryption
  • Firewalls
  • Regular security audits

While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the following rights:

7.1 Access and Correction

You can access and update your personal information through your account settings.

7.2 Data Portability

Request a copy of your data in a structured, machine-readable format.

7.3 Deletion

Request the deletion of your data, subject to legal obligations.

7.4 Opt-Out

Unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails or contacting us.

8. International Data Transfers

Your information may be processed and stored outside your country of residence. By using our Service, you consent to such transfers, provided adequate security measures are in place.

9. Children’s Privacy

Our Service is not directed at children under 18 years of age. We do not knowingly collect data from minors. If we learn that personal data has been collected from a child, we will delete it promptly.

10. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before engaging with them.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will take effect immediately upon posting. You are encouraged to review this policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: admin@postech.live
  • Website: https://postech.live/contact
  • Address: 12 Kazi Nazrul Islam Avenue, BDBL Bhavan – 5th Floor, Karwan Bazar, Dhaka, Bangladesh